What’s your default communication style in difficult conversations?
We all have a natural default style of communication when things get tricky. Do you know what yours is? See if you can work it out by watching these two videos. Which approach are you most likely to use when you are facing a difficult or challenging conversation?...
How do you stop a sparkling star from melting like a snowflake?
Moments of gratitude are like sparkling stars ... Towards the end of 2018 I began working with someone who had hit, in his words, “watershed Friday” and decided he needed to change. Several challenges, personal and at work, had gradually drained his resources...
The quieter you become, the more you hear
This quote from American spiritual teacher, Ram Dass, really resonates with me. September and October were particularly busy for me this year. I had lots of interesting activities and experiences both at work and outside of work, but I noticed as the weeks flew by I...
Need to find a solution, solve a problem or get creative?
Do you ever find yourself wishing you could “just” … Work out how to win over a key decision-maker? Sort out the design of a programme or project plan so it can be delivered on time and on budget? Find the inspiration and the words for your next blog post / newsletter...
How to create a happy workplace. Why bother?
Do you remember your reaction last time you received a school report (yours, or someone else’s), or an annual appraisal? What did you notice? Which parts did you read and re-read? What did you reflect on? If you are like most people, chances are that you gave more...